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How 5q88 Handles Your Personal Information

When you open an account with 5q88 and use local payment methods like JazzCash, Easypaisa or Raast, you share personal details with us.

Account data handled securelyJazzCash, Easypaisa, Raast payment info protectedNo data sold to third partiesYou can request data access or deletionContact our support team for any privacy query
5q88 How 5q88 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Data

Security and transparency are the two anchors of how we approach your personal data. Your account uses SSL encryption on every session, whether you access 5q88 from a mobile browser or a desktop. Payment data linked to JazzCash, Easypaisa or Raast is handled through tokenised references — not raw wallet numbers. We review data retention schedules to avoid holding information longer than necessary.

Data Encryption

Every session on 5q88 — whether on mobile or desktop — runs over SSL. Your account credentials and payment references are encrypted in transit and at rest.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand how account pages are used. You can manage cookie preferences from your browser settings at any time.

Data Retention

We keep your account data for as long as your account is active. After closure, we retain only what applicable regulations in your eligible region require us to hold.

Your Rights

You can ask to access, correct or delete your personal data at any time by contacting our support team. We handle these requests in line with applicable rules for Pakistan and eligible regions.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to request a copy of your data, ask us to correct something or raise a concern about how we handle your information, our support team handles these requests directly. You do not need to go through a third party. We aim to acknowledge your request promptly and resolve it within the timeframe required under applicable rules for your region.

Team online

Live Chat

Open the chat window from your account dashboard to raise a privacy question or request with our support team in real time.

Email Support

Send your data access, correction or deletion request to our support email address found in your account settings under Contact Us.

Account Settings

Some data preferences — such as communication opt-outs and cookie consent — can be updated directly inside your account settings without contacting support.

Common Questions About Your Data on 5q88

Below are the questions we hear most often about how 5q88 collects and handles personal information. If your question is not here, reach us through live chat or the support email listed in your account.

We collect your name, phone number, email address and the payment reference linked to your JazzCash, Easypaisa or Raast account. We also log device identifiers and session activity for security purposes.

No. Payment actions happen inside your own wallet app. We receive only a transaction confirmation token — your PIN and full wallet credentials are never transmitted to or stored by 5q88.

Yes. Contact our support team via live chat or the email address in your account settings. We will acknowledge your request and provide the data within the timeframe required by applicable rules.

We share data only with payment processors — including those handling JazzCash, Easypaisa and Raast transactions — strictly to complete your payment. We do not sell or rent your data to marketing companies.

After you close your account, we retain only the information that applicable regulations in your eligible region require us to hold. Data beyond that requirement is deleted on a scheduled basis.

Log into your account and visit the profile section to update contact details. For corrections to identity documents or payment records, contact our support team directly through live chat or email.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.