Reference

Know Where You Stand with 5q88

Our legal terms set out what we expect from you and what you can expect from us — covering account use, data handling, payment methods including JazzCash, Easypaisa and Raast, and access conditions that depend on local law and eligible regions in Pakistan.

Account ConditionsPrivacy & DataPayment TermsAccess by Local LawContact Rights
5q88 Know Where You Stand with 5q88
HOW WE HANDLE THIS

Data, Cookies, Security and Your Rights

We take four specific obligations seriously on every account: keeping your data secure, being clear about cookies, verifying identity before any withdrawal, and making it straightforward to contact us when something needs to change.

Account Security Your account is protected by OTP verification on login. If we detect an unusual access pattern, we pause activity and notify you via your registered contact before allowing further transactions.
Cookies and Tracking We use session cookies to keep you logged in across your mobile browser and our web app. Analytics cookies track page use only — they are not tied to your payment or personal records.
Withdrawal Verification Every withdrawal — whether to JazzCash, Easypaisa or Raast — goes through a wallet-match check. The receiving number must match the one registered on your account to proceed.
Data Retention and Requests We hold account records for the period required under applicable rules. To request a copy of your data or ask for deletion, contact support with your account ID and the nature of your request.
LEGAL CONTACT PATHS

Reach Us About a Policy Matter

If you have a question about how these terms apply to your account — or you want to request access to, correction of, or deletion of data we hold — use the contact paths below. We aim to respond to formal legal and data queries within the timeframe required by applicable policy.

Email Support Send account and policy questions to our support email. Include your registered account ID so we can locate your records and respond to the right file.
Live Chat Our chat channel handles policy questions during available hours. Use it to ask about data held on your account or to flag a term you disagree with.
Account Settings Some data requests — such as updating your registered JazzCash or Easypaisa number — can be initiated directly inside your account settings without contacting support.

Common Questions About Our Legal Terms

These are the questions we receive most often about account conditions, data rights and how our policy applies in Pakistan.

Access depends on local law and the eligible region you are in. These terms govern your account if access is permitted where you are located under applicable local law.

Contact support via email or live chat with your account ID and a data access request. We will provide a copy of your records within the period required by applicable policy.

Yes. Submit a deletion request through support. Note that some records — including payment history tied to JazzCash, Easypaisa or Raast transactions — must be retained for compliance periods before deletion.

We will notify you via your registered contact before material changes take effect. Continuing to use your account after receiving that notice means you accept the revised terms.

Withdrawals are only processed to the JazzCash, Easypaisa or Raast number registered on your account. If you change your number, update it in account settings before requesting a withdrawal.

Raise the matter with our support team first, referencing the specific term in question. We ask that all disputes follow this path before any further escalation is considered.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.